Return Window
Returns accepted within 30 days of delivery.

Eligibility

• Item must be in good, clean condition

• All accessories must be included

• Proof of purchase is required
  We don’t accept returns for items damaged due to misuse.

How to Start a Return

1. Email us at yohannesanbessa@hotmail.com

2. We’ll send return instructions.

3. Use a trackable shipping service to send the item back.
   Return shipping costs are the buyer’s responsibility unless the item is defective.

Refunds
Once we receive and inspect the item, refunds are issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable.

Exchanges
We only replace defective or damaged items. Contact us within 48 hours with photos.

Non-Returnable Items

• Final sale items

• Gift cards

• Used or excessively worn items

Order Cancellations
Orders can be cancelled before they ship. Once shipped, the return process applies.