1. How long does shipping take?

Most US orders arrive in 4–8 business days after processing.

2. Do you ship outside the US?

Not at the moment.

3. What if my projector arrives damaged?

Email us within 48 hours with photos and your order number.

4. Can I return my order?

Yes, within 30 days, as long as it’s in good condition with all accessories.

5. How long do refunds take?

Typically 5–10 business days after we receive your return.

6. Is there a warranty?

Yes — every Cinova product includes a 1-year warranty for manufacturing defects.

7. Can I cancel my order?

Only before it ships.

8. What if my package says delivered but isn’t?

You need to file a claim with the carrier. We'll assist, but we don't refund orders marked as delivered.

9. How do I contact customer support?

Email: yohannesanbessa@hotmail.com